Internet marketing creates high volumes of high quality leads, but dealers also need solutions to help manage and convert leads into customers. Cobalt's Lead Manager Customer Central (LMCC) helps dealers turn valuable leads into lifetime customers.
Lead Manager Customer Central tracks all customer interactions with your dealership, flagging duplicate customer information to help you keep your customer data clean, up-to-date and working for you. You can easily access your customer contact information including leads, appointments, vehicles owned, service history records, scheduled follow-up activities-everything you need to convert leads into sales and promote repeat and referral business.
Organize and manage teams, departments or franchises using work groups. Configure lead-routing rules to route leads to the work group most qualified to respond quickly. Optional DMS data integration lets you develop and mine the rich customer sales and service data you already have.
LMCC makes it easy to capture, track, organize, and follow up promptly with every single lead:
- Dealer-driven flexible lead control
- Email message viewing, tracking and lead management
- Track all customer interactions with your dealership
- Manage and flag duplicate customer information to help you keep your data clean and up-to-date
- Easily access your customer contact information including leads, appointments, vehicles owned, service history records, scheduled follow-up activities, etc.
- Promote repeat and referral business, turning leads into sales
Contact Cobalt today to better manage and track your volume of leads.
Get Started or Call 1-800-909-8244
