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eCare technical support provides flexible hours to meet the needs of your business.
- We are available Monday through Friday from 6:00 a.m. to 6:00 p.m. PST.
- For emergency support we are available on Saturdays and most major U.S. holidays between 7:00 a.m. and 4:00 p.m. PST.
Support Numbers:
General Inquiries
- Tech Support 1-800-909-8244
- ProCare Services 1-800-583-2119
OEM-specific Inquiries
- BMW 1-888-778-7052
- Buick GMC 1-877-333-3138
- Cadillac 1-877-333-3138
- Chevrolet 1-877-333-3138
- Hyundai 1-888-778-7053
- Kia 1-888-778-7047
- Lexus 1-888-465-5583
- MINI 1-888-778-7050
- SAAB 1-888-466-6602
- Volkswagen 1-888-778-7048
Training
As part of our commitment to keeping you in-the-know with the online industry, we offer free, online training 24 x 7 to all dealers through our Cobalt University.
Contact Cobalt today for more information on our services, including engaging a dedicated account Advocate and virtual marketing team.
